Pakistan Digital banking Awards recognize the top companies and financial organizations who have achieved the milestone of leveraging innovation and AI as value preposition in their leadership skills and have the potential to mobilize a robust framework towards developing a modernized digital ecosystem in Pakistan

These prestigious awards recognize organizations and products in the financial services and technology industry today by investing in FinTech innovators, leaders and visionaries that have demonstrably excelled in implementing innovative fintech solutions to meet strategic business objectives

The process culminates in the selection of financial organizations which implement world-class innovative initiatives and showcase their skills, commitment, creativity, innovation and execution in their products and services in arrangement to customer satisfaction.

Leaders and organizations will be honored after careful examination of their performances by a world-class panel of judges through the evaluation matrix formed by Mishal Pakistan and its partners AGAHI and Academy of Responsibilities

Evaluation criteria

The evaluation criteria for Pakistan’s digital banking awards have been developed by international benchmarks in consultation with National and International experts. Organizations and individuals will be selected based on the following credentials:

  • Innovation and creativity of the digital banking application provided by the financial institution to its customer
  • The feel-and-look of the application and its operational effectiveness to provide its digital service for its customers
  • Ease of use by all user categories taking in consideration the special needs of elderly and differently-abled community
  • Contribution of application in access to expanding its coverage in remote and rural/isolated areas
  • Digital trust and cybersecurity, the extent of conformity of the application with the cyber security requirement and the right of protection of data
  • Growth of users and mobility ratio of digital native against migrants
  • Contribution of application towards fostering people centric economy
  • Success of financial organization in enabling digital financial inclusion and literacy among their beneficiaries